Client Engagement Manager
Responsibilities
- Ownership of the scheduling and resourcing of customer projects across amazee.io
- Ensuring customer success when using amazee.io hosting services, maintaining an overview of our client activities
- Support and participation in client roadmap and architecture discussions
- Evangelising feature requests of customers with Lagoon or Platform teams
- Suggesting professional services engagements to customers and looking for opportunities for us to further integrate ourselves with our clients
- Responsible for the overall health of client relationships